How Our Service Works


Your wellbeing and safety is our primary concern. AccessDoctor provides you with the effective, accessible and fast medical treatment options. Our process is simple, confidential and discreet.


Step 1

Choose the medication you wish to purchase from the list of conditions treated, including quantity required.


Step 2

1. Complete the FREE Online Health Consultation form.

Please note Our doctors use their independent clinical judgement, they may reject your treatment request or they could prescribe an alternative that is better suited to your needs (our admin team will liaise with you before proceeding).


2. Proceed to payment.

Please note that when we ask for your payment details, we only pre-authorise your card with our bank. We will only take payment if the prescribing doctor approves your consultation and issues a prescription


Step 3

One of our Doctors will review the consultation and decide if the treatment is right for you. Once approved a prescription will be forwarded to our pharmacy team.


Please note, in some cases, an online health consultation form or a telephone consultation won’t give our GP’s enough information to provide a full diagnosis and the right treatment for you, the doctor will get in touch and help you to find the right solution. The doctor may recommend for you treatment alternatives that are more suitable to you, or they may advise you to be seen by your own doctor face to face.


Step 4 

The pharmacy team will start to prepare your prescription.

One of our UK registered pharmacists will clinically check and dispatch your treatment out to you discretely and securely in clear unmarked packaging, with our free next-day delivery service.


Please note that as our entire process from start to finish involves various clinical checks to determine suitability for the chosen treatment, we cannot guarantee an exact time frame from making a request online, to your medication being dispatched out to you although we endeavour to achieve next day delivery in most cases. 



Age Verification

Following UK regulation, it is important for us to confirm your identity and also that you are at least over the age of 18years. Using the information, you have provided, during your registration process we are able to run these checks in the background. To ensure this process is accurate, please provide your registered residential address at the time of ordering.


If for some reason we are unable to confirm your identity, we will require some photo verification. Our administrative team will contact you.



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