We’re here to help.
Our friendly team is available to help Monday to Friday 9:00am – 5:00pm.
If you need urgent assistance, do not use this service. Call 111, or in an emergency call 999.
Our friendly team is available to help Monday to Friday 9:00am – 5:00pm.
If you need urgent assistance, do not use this service. Call 111, or in an emergency call 999.
Many common infections, including most sore throats, sinus infections and ear infections, are caused by viruses and clear up on their own. Choose your symptoms to start an online consultation. A UK-registered prescriber reviews your answers and will tell you if treatment isn't needed or if you should be seen in person. If you have difficulty breathing, severe pain or feel very unwell, call 111 or 999.
Our clinicians may recommend one of the options below depending on your symptoms, medical history, and suitability.
Get sinusitis treatment online from a UK pharmacy without a GP appointment. A GPhC-registered pharmacist independent prescriber will assess your symptoms and advise whether a steroid nasal spray, antibiotics or self-care may be appropriate.
Get fast, effective treatment for painful ear infections without waiting weeks for a GP appointment. Complete a short online consultation, get reviewed by a UK-registered clinician, and have your ear infection medication delivered discreetly to your door.
Oral Thrush treatments.
Athlete's foot (tinea pedis) is a common fungal skin infection that causes itchy, cracked or peeling skin, usually between the toes. Most cases clear up with an antifungal cream, spray or powder, as long as it's used for the full course. Complete a short online consultation and our pharmacy team will check which treatment is suitable for you, and whether anything needs to be looked at in person.
Shingles (herpes zoster) is a painful, blistering rash caused by the same virus responsible for chickenpox. Starting antiviral treatment quickly can reduce how severe and how long symptoms last, and lowers the risk of lasting nerve pain. Complete a short online consultation and one of our UK-registered prescribers will assess whether antiviral treatment is suitable for you.
Fungal infections of the skin and nails are common, and the two often occur together. Athlete's foot usually responds to a cream within a couple of weeks, while an infected nail takes months to grow out. Complete a short online consultation and one of our UK-registered prescribers will assess which treatment suits your situation.
Get sore throat treatment online from a GPhC-registered UK pharmacy, without a GP appointment. Complete a short online consultation to find out whether Difflam spray or rinse, antibiotics for suspected bacterial infections such as strep throat or tonsillitis, or self-care may be appropriate.
A nasal infection usually means a painful, red, or crusted spot just inside the nostril, often called nasal vestibulitis or folliculitis.
Impetigo is a common, highly contagious bacterial skin infection that usually appears as golden, honey-coloured crusted patches, or less often as fluid-filled blisters. It responds well to treatment in most cases, and good hygiene alongside any prescribed medicine helps stop it spreading to others.
Register and complete a short eligibility assessment. One of our registered UK prescribers will review your answers, then we dispatch your treatment in plain, discreet packaging.
Yes, Access Doctor is a registered pharmacy (No. 9011198) and all our prescribers are registered with the General Medical Council.
We use industry-standard encryption to protect all your personal and medical information. All data is stored securely and in compliance with GDPR regulations.