Cystitis
A complete, NICE NG112–aligned guide to cystitis and UTIs — covering what cystitis is, causes and symptoms, antibiotic treatment options, how to get an online prescription, and when to seek urgent care.
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Cystitis: Symptoms, Causes and Treatment (UK Guide)
Our main guide to cystitis in women: what it is, symptoms, causes, how it’s diagnosed, when it clears on its own, treatment, warning signs and repeat infections.
Get urgent help first. Call 999 or go to A&E if you feel very unwell, confused or very drowsy, or have a very fast heartbeat or breathing, or cold, blotchy skin: these can be signs of sepsis. Call 999 too for swelling of the face, lips or throat, or difficulty breathing after taking a medicine. Contact your GP or NHS 111 (NHS 24 on 111 in Scotland) the same day if you have pain in your back or side, a high temperature, shivering or vomiting, which can be signs of a kidney infection, or if you can see blood in your urine. Online treatment is not suitable in these situations.
Key fact: cystitis is inflammation of the bladder, usually caused by a bacterial infection. It’s one of the most common infections in women. Mild cystitis often clears on its own within a few days, and an antibiotic helps it clear faster. A fever, back pain or feeling very unwell can mean a kidney infection, which needs same-day help.
Think You Have Cystitis?
Access Doctor is a GPhC-registered pharmacy (#9011198). If you’re a woman aged 18 to 64 with cystitis symptoms, a pharmacist independent prescriber reviews your online consultation and prescribes an antibiotic if it’s suitable for you. Dispensed from our UK pharmacy. Approved before 3pm, Monday to Friday? Dispatched the same day, by Royal Mail Tracked 48, Tracked 24 or Special Delivery guaranteed by 1pm next working day: you choose.
Start Cystitis Consultation →Who our online service is for. Access Doctor treats cystitis online for women aged 18 to 64 with typical symptoms who aren’t pregnant or breastfeeding. Men, anyone under 18, women aged 65 and over, and anyone who is pregnant or breastfeeding should see a GP, because a urine test and a different plan are usually needed. In England, many pharmacies treat uncomplicated cystitis in women aged 16 to 64 for free through NHS Pharmacy First.
What is cystitis?
Cystitis is inflammation of the bladder. In most women it’s caused by bacteria, usually E. coli from the gut, getting into the bladder through the urethra (the tube you pee through). That makes it a type of urinary tract infection (UTI): a lower UTI, because it affects the bladder rather than the kidneys.
Women get cystitis much more often than men, because the urethra is shorter and closer to the bottom, so bacteria reach the bladder more easily. It’s uncomfortable but usually not serious, and it often gets better within a few days.
Is cystitis the same as a UTI? Not exactly. A UTI can affect any part of the urinary tract, including the kidneys, while cystitis means inflammation of the bladder. Most cystitis in otherwise healthy women is a bacterial UTI, so the words are often used to mean the same thing.
Less often, the bladder is inflamed without an infection, for example after radiotherapy to the pelvis, with some medicines such as the chemotherapy drugs cyclophosphamide and ifosfamide, or from irritating products. Antibiotics don’t help these types.
Symptoms of cystitis
Symptoms usually come on quickly, over a few hours. The typical ones are:
- pain, burning or stinging when you pee;
- needing to pee more often or more urgently than usual, including at night;
- feeling you need to pee again straight after going;
- cloudy, dark or strong-smelling urine;
- pain low in your tummy;
- feeling generally unwell, tired or achy.
These aren’t typical of simple cystitis: a high temperature, shivering, pain in your back or side, or being sick can mean the infection has reached a kidney. Blood in your urine also needs a GP, even if it goes away. Get help the same day: online treatment isn’t suitable.
Some conditions cause similar symptoms. Unusual vaginal discharge, itching or soreness suggest thrush or an STI such as chlamydia rather than cystitis. After the menopause, vaginal dryness can cause burning and frequency too.
Causes and risk factors
Sex
Sex can push bacteria towards the urethra. Cystitis often starts a day or two after sex, especially with a new partner.
Menopause
Lower oestrogen changes the natural bacteria in the vagina and thins the tissues, making infection more likely.
Contraception
Diaphragms and spermicide can increase the risk. The pill doesn’t appear to.
Not emptying your bladder fully
Pregnancy, constipation, a prolapse or some nerve conditions can leave urine in the bladder, where bacteria can grow.
Diabetes and a weakened immune system
Both make infections more likely, and may mean you need a GP rather than online treatment.
Irritating products
Perfumed soap, bubble bath, intimate sprays and some lubricants can irritate the urethra in sensitive women.
E. coli causes most infections. Other bacteria, such as Staphylococcus saprophyticus (more common in younger, sexually active women), Klebsiella, Proteus and Enterococcus, cause some of the rest. Cystitis isn’t caused by being unclean. A catheter, kidney stones or a problem with the shape of the urinary tract also raise the risk, and need a GP’s care.
Can stress cause cystitis?
There’s no good evidence that stress on its own causes cystitis. Long-term stress may make infections in general more likely, and some women notice that bladder symptoms feel worse when they’re stressed. If you have bladder pain and urgency that keep coming back with negative urine tests, see your GP: it may be bladder pain syndrome (interstitial cystitis), which isn’t an infection.
Cystitis in men
Men can get cystitis, but it’s much less common. In men, urine symptoms can be a sign of a prostate problem, a kidney stone or a narrowed urethra, so they need a GP assessment and usually a urine culture and a 7-day course of antibiotics. Our online cystitis service is for women only.
How cystitis is diagnosed
For women under 65 who aren’t pregnant and have typical symptoms, UK guidance lets a GP, pharmacist or prescriber diagnose cystitis from the symptoms alone, without a urine test. This is the basis for NHS Pharmacy First and for safe online prescribing.
A urine sample is sent to a laboratory for culture, which shows which bacteria are present and which antibiotics work, if:
- you’re pregnant;
- you’re 65 or over, or a man;
- your symptoms haven’t improved after treatment, or they come back within a few weeks;
- you’ve had 2 UTIs in 6 months, or 3 in a year;
- you have signs of a kidney infection, a catheter, or other health problems.
A dipstick test may be used when symptoms aren’t typical. If cystitis keeps coming back or doesn’t clear, a GP may refer you for a scan or a cystoscopy, a look inside the bladder with a thin camera.
Blood in your urine: if you’re 45 or over and see blood in your urine that isn’t explained by an infection, or that carries on after treatment, your GP will usually refer you for tests to rule out other causes.
Treatment
Self-care
Mild cystitis often gets better on its own within a few days. Paracetamol, or ibuprofen if it’s suitable for you, eases the pain, and drinking enough to avoid dehydration helps you feel better. NICE found no good evidence that cranberry products or cystitis sachets treat cystitis. Our guide to how to treat cystitis covers self-care, remedies and prevention in detail.
Antibiotics
An antibiotic helps cystitis clear faster. For women who aren’t pregnant, NICE recommends two first-choice antibiotics, both usually taken for 3 days:
- Nitrofurantoin, if your kidneys work well enough. Resistance to it is uncommon. See our nitrofurantoin guide.
- Trimethoprim, if the risk of resistance is low, for example if you haven’t taken it in the last 3 months. See our trimethoprim guide and trimethoprim side effects.
Most women start to feel better within 24 to 48 hours. If you don’t, or you get worse, contact your GP or NHS 111. Our guide to UTI antibiotics in the UK compares the options, including what happens in pregnancy and for men.
When to get urgent help
Call 999 or go to A&E if you feel very unwell, confused or very drowsy, are breathing very fast, have a very fast heartbeat, or have cold, blotchy or blue-tinged skin. These can be signs of sepsis.
Contact your GP or NHS 111 (NHS 24 on 111 in Scotland) the same day if you have:
- a high temperature, or you feel hot and shivery;
- pain in your back or side, just below the ribs;
- nausea or vomiting with urine symptoms;
- blood in your urine;
- no improvement after 48 hours of antibiotics, or symptoms that get worse;
- urine symptoms and you’re pregnant, a man, or 65 or over.
These can be signs of a kidney infection (pyelonephritis), which needs different antibiotics and an in-person assessment.
Recurrent cystitis
NICE defines recurrent UTIs as 2 or more in 6 months, or 3 or more in 12 months. If that’s you, see your GP rather than treating each episode on its own. They can send a urine sample for culture, look for a cause, and discuss prevention:
- Self-care: drinking enough, peeing soon after sex and not holding on. The evidence is limited, but they’re safe.
- Vaginal oestrogen for women after the menopause.
- Methenamine hippurate, a non-antibiotic tablet that NICE recommends as an alternative to a daily antibiotic for some women. Evidence for cranberry is uncertain (and there’s none for older women), and D-mannose is a supplement rather than a medicine.
- A preventive antibiotic, either a low dose every night or a single dose after a trigger such as sex, prescribed by a GP and reviewed at least every 6 months.
Where to get treatment
- NHS Pharmacy First (England): many pharmacies assess and treat uncomplicated cystitis in women aged 16 to 64 for free, without a GP appointment. Scotland and Wales have similar pharmacy schemes.
- Your GP or NHS 111: for pregnancy, men, women 65 and over, repeat infections and signs of a kidney infection.
- Online: if you’re a woman aged 18 to 64 with typical symptoms, our cystitis treatment online service lets a GPhC-registered pharmacist independent prescriber decide whether you need an antibiotic, and which one.
Get Cystitis Treatment Online
Access Doctor is a GPhC-registered pharmacy (#9011198). If you’re a woman aged 18 to 64 with cystitis symptoms, a pharmacist independent prescriber reviews your online consultation and prescribes an antibiotic if it’s suitable for you. Dispensed from our UK pharmacy. Approved before 3pm, Monday to Friday? Dispatched the same day, by Royal Mail Tracked 48, Tracked 24 or Special Delivery guaranteed by 1pm next working day: you choose.
Start Cystitis Consultation →Cystitis and UTI guides
Safety, confidentiality and free NHS options
Nitrofurantoin and trimethoprim are prescription-only medicines in the UK. Before anything is prescribed, a GPhC-registered pharmacist independent prescriber reviews your consultation, including your kidney health, the other medicines you take and any antibiotics you’ve had recently. We only prescribe an antibiotic when it’s appropriate: using antibiotics when they aren’t needed makes them work less well for everyone.
- Read the leaflet in the pack before you start.
- Don’t share antibiotics or keep leftovers for another time. Return unused tablets or capsules to a pharmacy.
- Report side effects to a pharmacist or doctor. You can also report them to the MHRA through the Yellow Card scheme.
Your consultation is confidential, and we only contact your GP if you agree. Access Doctor is a private service, and there are free NHS options:
- England: NHS Pharmacy First at a local pharmacy (women aged 16 to 64), your GP, or NHS 111.
- Scotland: Pharmacy First at a community pharmacy, or NHS 24 on 111.
- Wales: many community pharmacies can treat uncomplicated urine infections; ask your local pharmacy, or call NHS 111 Wales.
- Northern Ireland: your GP, or a community pharmacy for advice.
If you’ve had 2 urine infections in 6 months, or 3 in a year, see your GP rather than ordering again online. A urine culture can show which antibiotic will work, and your GP can look for a cause and talk about prevention.
Frequently Asked Questions
What is cystitis?
Cystitis is inflammation of the bladder, usually caused by a bacterial infection. It causes burning when you pee, needing to go often or urgently, cloudy or strong-smelling urine and pain low in your tummy. Mild cystitis often gets better on its own within a few days, and an antibiotic helps it clear faster.
Is cystitis the same as a UTI?
Not exactly. A UTI can affect any part of the urinary tract, including the kidneys, while cystitis means inflammation of the bladder. Most cystitis in otherwise healthy women is caused by a bacterial UTI, so the words are often used to mean the same thing.
What causes cystitis?
Most cystitis is caused by bacteria from the gut, usually E. coli, reaching the bladder. Sex, the menopause, spermicide and diaphragms, not emptying your bladder fully and diabetes all make it more likely. Less often, it’s caused by radiotherapy, some medicines or irritating products.
Can cystitis go away on its own?
Yes. Mild cystitis often gets better within a few days, and NICE says self-care is a reasonable first step for women who aren’t pregnant. An antibiotic helps it clear faster. Get advice if you’re no better after 3 days, your symptoms are severe, or you develop a fever or back pain.
How quickly do antibiotics work for cystitis?
Most women start to feel better within 24 to 48 hours. The usual course for cystitis is 3 days of nitrofurantoin or trimethoprim. If you haven’t started to improve within 48 hours, or you get worse, contact your GP or NHS 111.
What are the warning signs of a kidney infection?
A high temperature, shivering, pain in your back or side, feeling or being sick, and feeling very unwell can mean cystitis has spread to a kidney. Contact your GP or NHS 111 the same day. Call 999 if you feel very unwell, confused or very drowsy, or have very fast breathing or cold, blotchy skin.
What antibiotics are used for cystitis?
For women who aren’t pregnant, NICE recommends nitrofurantoin, if your kidneys work well enough, or trimethoprim, if the risk of resistance is low, both usually for 3 days. Pregnant women and men usually need 7 days, after a urine test. Our UTI antibiotics guide compares them.
Can men get cystitis?
Yes, but it’s much less common. Urine symptoms in men can be a sign of a prostate problem, a kidney stone or another condition, so men should see a GP, who will usually send a urine sample and prescribe a 7-day course. Our online service is for women only.
Can I get cystitis treatment without seeing a GP?
Often, yes. In England, many pharmacies treat uncomplicated cystitis in women aged 16 to 64 for free through NHS Pharmacy First. Regulated online services can also help women with typical symptoms. You’ll need a GP if you’re pregnant, a man, 65 or over, keep getting cystitis, or have signs of a kidney infection.
What counts as recurrent cystitis?
NICE defines recurrent UTIs as 2 or more in 6 months, or 3 or more in 12 months. If that’s you, see your GP rather than treating each episode on its own. They can arrange a urine culture, look for a cause and discuss prevention, including vaginal oestrogen after the menopause or a preventive antibiotic.
Can stress cause cystitis?
There’s no good evidence that stress on its own causes cystitis, though long-term stress may make infections in general more likely. If you keep getting bladder pain and urgency with negative urine tests, see your GP, as it may be bladder pain syndrome rather than an infection.
References
- NICE. Urinary tract infection (lower): antimicrobial prescribing (NG109). nice.org.uk
- NICE. Urinary tract infection (recurrent): antimicrobial prescribing (NG112). nice.org.uk
- NICE Clinical Knowledge Summaries. Urinary tract infection (lower) – women. cks.nice.org.uk
- NHS. Cystitis. nhs.uk
- NHS England. Pharmacy First (uncomplicated UTI in women aged 16 to 64). england.nhs.uk
- UK Health Security Agency. English Surveillance Programme for Antimicrobial Utilisation and Resistance (ESPAUR) report. gov.uk
Medical disclaimer: This article is for informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional for diagnosis and treatment. In a medical emergency, call 999.


