We’re here to help.
Our friendly team is available to help Monday to Friday 9:00am – 5:00pm.
If you need urgent assistance, do not use this service. Call 111, or in an emergency call 999.
Our friendly team is available to help Monday to Friday 9:00am – 5:00pm.
If you need urgent assistance, do not use this service. Call 111, or in an emergency call 999.
Explore prescription treatment options for a range of skin and scalp conditions, including acne, eczema, dermatitis and psoriasis. Access Doctor offers an online consultation service where a qualified prescriber can assess your symptoms and medical history to determine whether treatment is suitable for you. All prescriptions are subject to an individual clinical assessment and prescribing suitability.
Our clinicians may recommend one of the options below depending on your symptoms, medical history, and suitability.
Get prescription acne treatment — Treclin, Duac and azelaic acid following a short online consultation with GPhC-registered pharmacist independent prescribers. No GP appointment needed. Next-working-day delivery.
Dandruff and seborrhoeic dermatitis cause a flaky, itchy scalp, and the right medicated shampoo usually controls them. Antifungal shampoos such as ketoconazole target the yeast linked to dandruff, coal tar products help to lift and soften scale, and a prescription steroid scalp application can calm inflamed seborrhoeic dermatitis. For thick, silvery patches, see our scalp psoriasis treatments.
Rosacea causes facial redness, flushing and spots that come and go. It cannot be cured, but it can be controlled well. Complete a short online consultation, have it reviewed by a UK-registered clinician, and get your treatment delivered discreetly to your door.
Looking for scalp psoriasis treatment online? Explore lotions, shampoos and gels available through Access Doctor. Complete a confidential online consultation, and a GPhC-registered pharmacist prescriber will assess whether treatment is suitable for you, without the need to wait for a GP appointment.
Head lice are tiny insects that live in hair and are especially common in school-age children. They are not a sign of poor hygiene, and they are easy to treat. Complete a short online consultation and, if suitable, our UK pharmacy team can send you Derbac-M Liquid, an alcohol-free head lice treatment for adults and children aged 6 months and over.
Psoriasis is a long-term skin condition that causes raised, scaly patches, most often on the elbows, knees, lower back and scalp. There is no cure, but the right treatment can clear patches or greatly reduce flare-ups. Complete a short online consultation and a UK clinician will review whether treatment is suitable for you.
Eczema and dermatitis treatment online from a GPhC-registered UK pharmacy, with no GP appointment needed. We supply prescription eczema creams and ointments, from mild to very potent steroids. Complete a short online consultation and a pharmacist independent prescriber will recommend the right strength of steroid for the area and how severe it is, or a cream with an antibiotic if a small patch is infected.
Skin and scalp conditions can cause symptoms such as itching, redness, dryness, scaling, spots and inflammation. Causes vary and may include irritation, allergic reactions, infections and inflammatory skin conditions. The appropriate approach depends on the symptoms and their underlying cause.
Seek medical advice if skin symptoms persist, worsen, recur frequently or remain unexplained. New or changing skin lesions may also need assessment. Seek urgent medical attention for rapidly spreading redness or swelling, severe pain, or signs of a serious allergic reaction.
Some skin and scalp concerns may be suitable for an online consultation. You may be asked about your symptoms, medical history and current medicines. However, an online assessment is not suitable for every condition, and an in-person examination or further investigation may be necessary.
No. Depending on the cause and severity of the symptoms, management may involve self-care, non-prescription products, prescription medicines or further medical assessment. A healthcare professional can help determine the most appropriate approach for your circumstances.
Provide details of your symptoms, when they started, how they have changed and any treatments you have already tried. You should also disclose relevant medical conditions, allergies and medicines you currently take. This information helps the prescriber assess whether an online consultation is appropriate and whether treatment may be suitable.
Yes. Some skin conditions can affect multiple areas, including the face, body and scalp. Symptoms may vary depending on the location and individual circumstances. A healthcare professional can assess the pattern of symptoms and consider whether further examination is needed.
Follow the medicine's patient information leaflet and seek advice from a pharmacist or prescriber if you develop unexpected irritation or other side effects. For severe symptoms, such as difficulty breathing or swelling of the lips, tongue or throat, seek emergency medical help.
If your symptoms cannot be assessed adequately online, you may be advised to arrange an examination with your GP or another appropriate healthcare professional. Further assessment may be needed to clarify the cause of your symptoms and determine suitable management.